Most of our products are shipped from the US and we have several warehouses and suppliers around the country. But we have warehouses around the globe where your products may be shipped from.
All orders are processed within 1 to 2 business days after receiving your order confirmation email before they are ready for shipping.
Most products ship within seven (7) business days, but depending on location and product availability, shipping may take up to 21 days. Please do not hesitate to contact us if you feel the products are taking too long. We will be more than happy to help you out.
Rest assured that we are working hard with our paws and wagging our tails to ensure that you get your products as quickly as possible.
Expected shipping times are also indicated in the individual product pages for your reference.
We offer free shipping for orders over $75 and a flat shipping fee of $5 for orders below $75 for orders from US and Canada. For orders outside of the US and Canada, shipping fees will vary depending on your location.